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HexagonAdmin's avatar
HexagonAdmin
New Member
6 years ago

Couldn't load model for imported data set

We have suddenly started getting this message for all reports in the selected workspace. All data-sets are imported, none are direct connections. Nothing has changed since earlier today when it was all working:

Cannot load model Couldn't load the model schema associated with this report. Make sure you have a connection to the server, and try again. Please check the technical details for more information. If you contact support, please provide these details. Underlying Error: Capacity operation failed with error code NotFound Activity ID: 91e3ddb9-5718-4ead-a744-549fbcd3c882 Correlation ID: 2b1bdeac-1452-351c-6301-cd09c9a7c630 Request ID: e24ec8bb-7844-9bdd-bfd4-80864391347e Time: Thu Apr 02 2020 16:14:29 GMT+0100 (British Summer Time) Service version: 13.0.12739.219 Client version: 2003.3.022 Cluster URI: https://wabi-north-europe-redirect.analysis.windows.net/

Need Help

2 Replies

  • GilbertQ's avatar
    GilbertQ
    Icon for Super User rankSuper User
    6 years ago
    Hi there

    Is this using Power BI Premium?

    Also what is the size of the PBIX file after a full refresh?

    And finally is there maybe an issue with the Power BI Service?
  • v-lionel-msft's avatar
    v-lionel-msft
    Icon for Community Support rankCommunity Support
    6 years ago

    Hi HexagonAdmin ,

     

    It looks like there is a problem with the connection between your Power BI Service and the cloud server.

    You go to this site and check the status of your service.

    https://powerbi.microsoft.com/en-us/support/ 

    Or try another browser to log in to Service.

     

    Best regards,
    Lionel Chen

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