Forum Discussion

mjholland's avatar
mjholland
Advocate II
8 years ago

Can't Enter Shared Dashboards from App Workspaces

Hi,

 

I've set an an App Workspace so a number of colleagues can colloborate on reports and dashboards. I don't intend, at this stage, to create an App from the Workspace, I only want to use it as a centralised space.

 

I've then set up a dashboard that I want to share with colleagues. These colleagues are not part of the App Workspace, they'll only be consumers of the reports. Below is a screenshot of the dashboard as I see it in the App Workspace:

 

 

When I share this report with a colleague who isn't in the App Workspace, this is what they see:

 

 

The images, linked from Files, don't show. But the user can't click on the tile title to access the report. I've also checked this with someone who does have access to the App Workspace and they see the same.

 

I've read through the guidelines and it looks like Dashboards being shared from an App Workspace should work in the same way as those not hosted in App Workspaces.

 

Any ideas what's going on?

5 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    mjholland The images need to be cloud accessible. You need to put them somewhere like blob storage so they are accessible by the Service/everyone. That would be my first guess.

    • mjholland's avatar
      mjholland
      Advocate II

      Anonymous Would this prevent colleagues from clicking through to the report? Shouldn't they be able to access the report by clicking on the title of the tile?

      • Anonymous's avatar
        Anonymous
        Not applicable

        mjholland I assume you created a dashboard tile - selected Image as the media type and created a custom link to the report? I recall having this issue in the past, and it must disable the tile completely from what I recall.