Forum Discussion

lmelo's avatar
lmelo
Helper I
5 years ago

Cannot update report

For 3 days now I can't update my reports. Thery are set to update sunday, at 10 pm. The PBI service returned this error message:

 

Last update failed: Tue Apr 06 2021 12:42:07 GMT-0300 (Brasília Standard Time) The last update attempt failed because of an internal service error. This is usually a transient problem. If you try again later and still see this message, contact support.H

Cluster URI: WABI-BRAZIL-SOUTH-redirect.analysis.windows.net

Activity ID: 302c7a6d-e815-49b4-bbe3-319ea2258ecc

Request ID: bf1560b7-8aa2-a72b-af5d-cba44a1f796d

Time: 2021-04-06 15: 42: 07Z

 

I tryed to manually update the reports yesterday and today, but the same error occur, for all my reports. The connection with de DB is fine. Is there anybody there who can solve this for me? Thanks.

Need Help

2 Replies

  • collinq's avatar
    collinq
    Super User
    5 years ago

    Hi lmelo ,

     

    I think that you ahve to open a ticket as this appears to be on the Microsoft side of things.  These intermittent errors are usually just that - intermittent.  So, if it keeps happening they can probably help you determine the exact cause.

  • v-easonf-msft's avatar
    v-easonf-msft
    Community Support
    5 years ago

    Hi, lmelo 

    Could you please tell me whether your problem has been solved?

    If yes, you could share your own solution here to close this thread.
    For now, there is no content of description in the thread. If you still need help, please share more details to us.

    Best Regards,
    Community Support Team _ Eason