Forum Discussion

kcantor's avatar
kcantor
Community Champion
10 years ago
Solved

Cannot refresh data due to internal service error

Is there a problem with the service today? I cannot refresh a dataset on powerbi.com that has always refreshed. Of course when I try to submit a ticket it says they are out of the office due to  President's Day.

  • kcantor's avatar
    kcantor
    10 years ago

    Fortunately this resolved on its own. No real solution to list but going to mark as solved to close.

5 Replies

  • konstantinos's avatar
    konstantinos
    Memorable Member
    There is a problem today in refreshing, uploading models.
    Also I experience blank visual in reports - do not load.
    Check the support page or O365 admin portal
    • kcantor's avatar
      kcantor
      Community Champion

      thank you konstantinos. I have been out for a few days and this is my first day back. It is all falling to pieces. Unfortunately, I did not see this in time to prevent several attempts to reload. I have even updated all software. Now, I will wait with everyone else. TPTB will not be happy today.

      • konstantinos's avatar
        konstantinos
        Memorable Member
        Same to me..if we knew we could postpone the refresh..But..
        Hope tomorrow they fix it...Hopefully my day is over for today (Netherlands)
  • Experienced the issue all of a sudden after weeks of successfully completed scheduled refreshesand on-demand refreshes.
    In my case, the cause was hidden in the settings / credentials.
    Was difficult to spot because the "Data source credentials" section inside settings takes some time to enable.