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Anonymous's avatar
Anonymous
Not applicable
6 years ago
Solved

cannot load model

since a few days one of our PBI users cannot use reports based on a specific dataset and she gets the message "cannot load model". Other colleaguees do not have issues accessing this datamodel and i ...
Need Help
  • v-kelly-msft's avatar
    v-kelly-msft
    6 years ago

    Hi Anonymous ,

     

    Do the users have access to the data model?Do they configure the data source in service successfully?If their user name in Azure Active Directory (Azure AD) doesn't match a UPN in your local AS data model,they need to map users in their data source configuration.

    Here is the reference.

    https://docs.microsoft.com/en-us/power-bi/service-gateway-enterprise-manage-ssas

     

    Best Regards,
    Kelly
    Did I answer your question? Mark my post as a solution!
v-kelly-msft's avatar
v-kelly-msft
Community Support
6 years ago

Hi Anonymous ,

 

Do the users have access to the data model?Do they configure the data source in service successfully?If their user name in Azure Active Directory (Azure AD) doesn't match a UPN in your local AS data model,they need to map users in their data source configuration.

Here is the reference.

https://docs.microsoft.com/en-us/power-bi/service-gateway-enterprise-manage-ssas

 

Best Regards,
Kelly
Did I answer your question? Mark my post as a solution!
Anonymous's avatar
Anonymous
Not applicable
6 years ago

in this case, the issue was caused by the fact that the user was not added to the proper group in AD. Analytic server roles pointed out to the missing group and that caused the issue. Adding the user to the group solved the issue. Thanks for all the help!