Forum Discussion
Cannot Delete Content Pack
We recently started trying to use Power BI at my company, and in some of my demo'ing I created a content pack for the organization in the web app. This was after starting a Pro Trial (which is still active).
If I click "Get Data" and choose "My Organization", the content pack I created shows up there with its logo, and if I click on that it states that it was created by myself and I can connect to it.
However, if I attempt to delete it, via the settings-cog, and then choose "View Content Pack" Power BI tells me that I do not have any content packs created. Looking at the pane, it does show me as the user logged in, which matches the creator of the content pack aforementioned.
Am I going to the wrong place to delete this pack? Is there a way to confirm that I didn't somehow create a seperate account in creating the data pack that my current account cannot access? I don't think this is the case, but I'd like to rule it out.
Any help is appreciated, thanks!
7 Replies
ericg Did you publish the Content Pack to a user account that you can access? If so, if you navigate to the Content Pack via "Get Data" My org, click on the content pack and see who the publisher is... I don't have any issues with Content Packs I have created...
Yeah, that's just it... I am the publisher. When I click on the content pack it shows my name and email address as the publisher. When I click on my portrait to the right of the settings icon, it confirms that I am logged into the same account/email address. Yet, when I try to view my content packs, it tells me I do not have any. I thought maybe it's a cached icon somehow? Maybe I'm just still seeing it in my organizational library... but when I asked a co-worker to try the same process of getting data, they are still able to see it as well, and again it lists me as the publisher.
I just tried it out on my end and it seems to work just fine in terms of creating and deleting an organizational content pack. Have you tried logging out and back in to the Power BI service? Might be a cache issue or something with your browser. Also try different browsers too.
