Forum Discussion

blynchdata's avatar
blynchdata
Resolver I
5 years ago
Solved

Cannot Create Goals Scorecard

When I attempt to create a Goals Scorecard...nothing happens. I've tried in Chrome & Edge browsers. 

 

I have a Power BI Pro license and am trying to create it in our Premium Workspace. 

 

When I click Create, the fly-out ribbon goes away, but no Scorecard is created. I've refreshed the webpage multiple times and have waited for 30 minutes+ to see if they just appear. 


Thoughts?

Need Help
  • tpet's avatar
    tpet
    5 years ago

    We found that our Tenant and Capacity are in different regions and Multi-geo is not supported for Goals Scorecards. MS is aware that it will not throw an error if you try to create a scorecard with this set up.

     

    Tim

5 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    5 years ago

    Hello, 

    Same issue. Nothing happens when pressing "Create" button. 

    Is there a solution to this problem?

    Thank you.

  • tpet's avatar
    tpet
    Regular Visitor
    5 years ago

    We found that our Tenant and Capacity are in different regions and Multi-geo is not supported for Goals Scorecards. MS is aware that it will not throw an error if you try to create a scorecard with this set up.

     

    Tim

  • v-yalanwu-msft's avatar
    v-yalanwu-msft
    Community Support
    5 years ago

    Hi, blynchdata ;

    I apologize for not being able to reproduce your error, can you share a screenshot of the error? and Another thing to note：

    Creating goals is a Power BI Premium feature, so you need either:

    You also need:

    Best Regards,
    Community Support Team_ Yalan Wu
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • tpet's avatar
      tpet
      Regular Visitor
      5 years ago

      Does the Premium capacity need to be Permium per user or Premium per capacity?

       

      Thank you,

      Tim

    • blynchdata's avatar
      blynchdata
      Resolver I
      5 years ago

      Hi,

      I have a Power BI Pro license. We have a Premium capacity. I am trying to create the scorecard in our Premium capacity workspace.

       

      Here is the error, which is...no error. Nothing happens. I create the scorecard with a name, description and select the Premium capacity. When I click, Create, nothing happens. I am an Admin in this Premium Workspace. 

       

      An error would be really nice as that would help me to determine:

      Is my licensing or permission level incorrect? It doesn't seem so. 

       

      I just tried the Edge browser, cleared all history / cookies and cache and still no change. 

       

      Thank you so much for your help or anything anybody thinks of.