Forum Discussion
Cannot create a group
We have had a few people in our organization with Pro licenses who are unable to create a group. Here is the error we are getting:
Please try again later or contact support. If you contact support, please provide these details.
Any thoughts on how to correct this issue?
6 Replies
Modified:
The group creation in Power BI is now controlled by the group creation in Exchange Online. Please check if Exchange admin have disabled it. For more information, please refer to this article: Prevent Users from Creating Groups in Office 365.
Best Regards,
Qiuyun Yuv-qiuyu-msftQiuyun Yu,
If only FTE individuals are able to now create groups, and not Pro licenses users, how exactly are we expected to colaborate with this software? Given that there are only 2 differences regarding the Pro and Free licenses, The ability to colaborate accross O365 groups and an increase data refresh, per your page at https://powerbi.microsoft.com/en-us/pricing/, what is the point of a Pro license? Is there another method available so multiple users can colaborate on a shared report and dataset?
Hi dhouchin,
All Power BI pro users are able to create a Power BI group, if group creation option is not disabled in your Office 365 tenant.
To share reports and datasets with multiple users, you can create a content pack: Organizational content packs: Introduction.
Best Regards,
Qiuyun Yu
