Forum Discussion

JostGoerig's avatar
JostGoerig
New Member
6 years ago

Cannot Access Power BI

Hi All, I'm getting the below failure message when I try to open Power BI:

 

Power BI could not read the application metadata. Check the Power BI service status on the support page below and try again later.

 

Any idea how I can resolve it?

 

Thank you

Need Help

3 Replies

  • GilbertQ's avatar
    GilbertQ
    Super User
    6 years ago
    Hi there

    It would appear that there is an issue when you are connecting to the Power BI Service.

    Can you confirm that your internet connection is working as expected?
  • v-lid-msft's avatar
    v-lid-msft
    Community Support
    6 years ago

    Hi JostGoerig ,

     

    What is the last time you can access Power BI Service successfully? Have others within same network occured the same error? Could you please try to login in to Power BI Service again with the other latest version browser such as IE/Edge?


    Best regards,

     

  • v-lid-msft's avatar
    v-lid-msft
    Community Support
    6 years ago

    Hi JostGoerig ,

     

    Have you issue be resolved? Could you please provide more details about it If it still not be soleved? Please don't have any Confidential Information or Real data in your reply.


    Best regards,