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Terri-AnnFoster's avatar
Terri-AnnFoster
New Member
9 months ago
Solved

Button Slicer data not visible once published

Hello,
I have created a visual using Button Slicer, in desktop I can see the data, however once published all the data is transparent. This was working a month ago and now has stopped. Nothing has fundermentally changed other than a data refresh.


What I see in Desktop:

I have formatted the data to only show the lable data: The value is on, data is transparent. I only see the label data, this is not transparent.

Once published this is all I see:

I can still click in the sqaures and everything else on the page filters, however I do not see the values.

FYI: the slicer button is overlaying an image. 

I have recreated this twice, getting the same issue.
Thank you for any help
Many thanks
T.FosterBell




Need Help
  • Anand24's avatar
    Anand24
    9 months ago

    Terri-AnnFoster,
    Try clearing the browser cache or opening the dashboard in incognito mode. Sometimes browser cache create unwanted rendering issues.

     

    If possible, please do share a clean and unsensitive version of pbix here so that we can practically try and work on it.

     

     
    Give a Thumbs Up if this post helped you in any way and Mark This Post as Solution if it solved your query !!!

    Proud To Be a Super User !!!
    LinkedIn

4 Replies

  • rohit1991's avatar
    rohit1991
    Icon for Super User rankSuper User
    9 months ago

    Hii Terri-AnnFoster 

     

    Nothing is wrong with your data or formatting  it’s a rendering bug that affects the Service only.

    How to fix it:

    1. Remove the background image (or send it behind all visuals).

    2. Add a blank shape behind the slicer, or place it on the page background instead.

    3. Republish  the values will become visible again.

    This is the same issue many users hit recently after a Service update; Desktop still renders correctly, but the Service does not when the slicer overlays an image.

    • Terri-AnnFoster's avatar
      Terri-AnnFoster
      New Member
      9 months ago

      Thank you for replying rohit1991 
      I have added the image to the background (we really need this visable) then added a shape

      No data is visable on publishing. I removed the shape and also tested this way, this didnt work. 
      Anything else I can test before waiting on a fix?
      Thank you 

       

      • Anand24's avatar
        Anand24
        Icon for Super User rankSuper User
        9 months ago

        Terri-AnnFoster,
        Try clearing the browser cache or opening the dashboard in incognito mode. Sometimes browser cache create unwanted rendering issues.

         

        If possible, please do share a clean and unsensitive version of pbix here so that we can practically try and work on it.

         

         
        Give a Thumbs Up if this post helped you in any way and Mark This Post as Solution if it solved your query !!!

        Proud To Be a Super User !!!
        LinkedIn
  • tayloramy's avatar
    tayloramy
    Icon for Super User rankSuper User
    9 months ago

    Hi Terri-AnnFoster, 

     

    What version of Power BI Desktop are you using? 

     

    If it is not November 2025, consider upgrading and trying again with the newer version. 

     

    If you found this helpful, consider giving some Kudos. If I answered your question or solved your problem, mark this post as the solution.