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Anonymous's avatar
Anonymous
Not applicable
7 years ago

[Bug] Q&A on Dashboard stops responding - /interpret API calls return 500s

Hello,   We are experiencing a bug where periodically Q&A on Dashboards in the Power BI Service will stop working until we turn Q&A off and then back on again on the dataset we are querying.    O...
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francescogenove's avatar
francescogenove
Frequent Visitor
7 years ago

I am having this same exact issue as well.

 
 
francescogenove's avatar
francescogenove
Frequent Visitor
7 years ago

Just Maneged to fix the issue thanks to Microsoft Support.

Befor publishing your report with power bi desktop you need to flag Enable Q&A Live Connect in Files > Options > Preview Features  as in the screenshot below

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    Unfortunately this did not solve our issue. We even went as far as to create a brand new workspace, publish brand new reports and datasets live connected to the same Azure Analysis Services server, and publish a brand new app, all with and without the Live Q&A Preview feature enabled, but we get the same problem after an hour has passed.

    • Anonymous's avatar
      Anonymous
      Not applicable
      7 years ago

      Hi Anonymous,

       

      Maybe you can submit a support ticket to get better support, it is free for pro and above licenses.

       

      submit a support ticket

       

      Regards,

      Xiaoxin Sheng

      • Anonymous's avatar
        Anonymous
        Not applicable
        7 years ago

        I have a support ticket open as well. I saw that the support team is aware of this issue and has a fix coming in est. 1/5 EOD. Will follow up on this post if that does not resolve the issue to keep anyone else affected updated.