Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
3 years ago

Bookmarks and missing loading icon - Paginated Report

Hi everyone , 

I have issue with Paginated Report with Tile . On first page I have tiles with Text ( with action go to bookmars). Rectangles (bookmarks) are created on second page  ( added break after tiles) . 

when I run report on desktop ( with Power bi report builder) after click Tile I have visible "LOADING" and loding Icon  (screen below) and it's ok  but when I published report in Workspace I don't have that icon and message.  Users are confused because they don't know if they should click again  or not. It used to work fine. But even in report that haven't been changed this icon stopped working......  Any Ideas? 

 

After published:

 

 

Need Help

2 Replies

  • v-zhangti's avatar
    v-zhangti
    Community Support
    3 years ago

    Hi, Anonymous 

     

    Here are a few things you can try to resolve the issue:

    • 1. Check the report settings: Make sure that the report settings are configured correctly for the loading icon to appear. You can check the settings by opening the report in Power BI Desktop and going to the "Report Settings" tab.
    • 2. Clear the browser cache: Clear the browser cache and try reloading the report. Sometimes the cache can cause issues with the loading icon.
    • 3. Check the network connection: Make sure that the network connection is stable and that there are no issues with the server hosting the report.
    • 4. Check the version of Power BI: Make sure that you are using the latest version of Power BI Desktop and that the report is compatible with the version you are using.

     

    Best Regards,

    Community Support Team _Charlotte

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • Anonymous's avatar
      Anonymous
      Not applicable
      2 years ago

      Hi v-zhangti,

      I don't use Power BI Desktop to create this report. 

      I'm using the latest version of POWER BI REPORT BUILDER not POWER BI DESKTOP to create paginated reports.

      Here the link to sample : Example  ( I created it for another request )

      If you run that report from Power Bi Report Builder after click on tile you can see small icon loading near cursor icon. But after publish that report on app.powerbi.com I don't see any icon and info that something is loading or happend after click. If I have tiles that take longer to load  then my users don't know whether  they clicked correctly or whether they should wait or click again.