Forum Discussion
Azure Maps visual not rendering data points
Hi Anonymous,
Sorry to know it didn’t help. Please consider reaching out to Microsoft Support. You can provide them with all the troubleshooting steps you've already taken, which will help them understand the issue better and provide a resolution. They might be able to identify something specific about your admin account setup or provide a solution that isn't immediately obvious.
Below is the link to create Microsoft Support ticket
How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn
Thanks and Regards
Super UserHi Anonymous
1. Check Dataset and Network Access
- Ensure the dataset is refreshed in Power BI Service.
- Verify your network allows access to Azure Maps services (e.g., Bing Maps API).
2. Enable Azure Maps in Admin Portal
- Confirm Azure Maps visuals are enabled in Admin Portal > Tenant Settings.
3. Validate Licensing
- Ensure you’re using Power BI Pro or Premium, as Azure Maps requires a supported license.
4. Verify Data Fields
- Ensure the location fields are properly categorized (e.g., "City," "Country," or Lat/Long).
5. Clear Browser Cache
- Perform a hard refresh (Ctrl + F5) or clear your browser cache.
6. Test in Power BI Service
- Open the report in Power BI Service directly to ensure the visual renders there.
If the issue persists, update Power BI Desktop to the latest version and check the Power BI Service status for Azure Maps issues.
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Kind Regards,
Poojara
Data Analyst | MSBI Developer | Power BI Consultant
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