Azure Map Visuals Broken

Hello,

We have the same issue in embedded (not in service) and I raised a support ticket to get help. It's affecting our customers and is quite annoying. 

Then support came back to me with link to information that according to me is not relevant. He linked to this: 

""

Overview for Microsoft Azure Maps | Microsoft Learn

Data Registry Service

Data is imperative for maps. Use the Data registry service to access geospatial data, used with spatial operations or image composition, previously uploaded to your Azure Storage. By bringing customer data closer to the Azure Maps service, you reduce latency and increase productivity. For more information, see Data registry in the Azure Maps REST API documentation.

Note: Azure Maps Data Service Retirement

The Azure Maps Data service (both v1 and v2) is now deprecated and will be retired on 9/16/24. To avoid service disruptions, all calls to the Data service will need to be updated to use the Azure Maps Data registry service by 9/16/24. For more information, see How to create data registry.""

I tried to explain to him that this is probably information that has to do with Azure Maps itself, not Azure maps in Power BI. We have no way of controlling where the Power BI Azure Maps gets its data from as far as I know.  He still stood by his answer and I told him that it's not correct, I can't control the API calls and please escalate this to the MS Power BI Azure maps team. 

He told me sure, and a few minutes later gave a messeage that:

"....Dear Alexander, as per our company policy, as we have provided the root cause of the issue, we will be reducing the severity of the service request to B. Rest assured, the issue will still be dealt with the utmost priority......"

Where I again told him he had not given me any solution.. Now I'm just waiting. 

Did you get any other support/information? Or do you possibly get something from that information he gave me?