Forum Discussion
Solved
Async Packet Error
Hi all, I have an intermittent error on the On-Premises Gateway generating RDL reports. It seems to be an Async packet error after a timeout. The confusing thing is that, according to the log...
Hi all, it's a Microsoft bug.
Version number 3000.27.4.3
Hi Ryan_BPAC
Test using smaller datasets in the same report to confirm that it’s timeout-related.
Use the Performance Monitor to track DM.GatewayCore behavior and memory footprint around the eviction window.
If reproducible, open a support ticket and provide:
Full Gateway logs with Async ID correlation
A copy of the report or test version
VM spec and network topology
Temporarily configure the report to use DirectQuery (if feasible) or split into smaller RDLs as a workaround.