Forum Discussion
an internal service error
we are getting this error
"dataset name" has failed to refresh.
Failure details: The last refresh attempt failed because of an internal service error. This is usually a transient issue. If you try again later and still see this message, contact support.
The scheduled refresh is cancelled because a new refresh is detected on the same database.
Next refresh for "dataset name" is scheduled for February 16, 2022 10:00 UTC.
2 Replies
- GilbertQ
Super User
HI Anonymous
Can you make sure that you have got the latest version of the Gateway installed?Also what happens if you try and refresh on PBI Desktop?
- v-yalanwu-msft
Community Support
Hi, Anonymous ;
You can check if these related post can is useful to you.
https://community.powerbi.com/t5/Service/Refresh-Failed-Internal-Service-Error/m-p/381780
Or you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".
Best Regards,
Community Support Team_ Yalan Wu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.