Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago

An error ocurred while processing ....

This issue started last Saturday 28th.    
Need Help
v-xuding-msft's avatar
v-xuding-msft
Icon for Community Support rankCommunity Support
6 years ago

Hi Anonymous ,

Do you connect PDF file as a data source? I just find a known issue that customers with Premium Capacities using PDF file as a data source may see refresh failures.

If it matches your situation, please wait a few days patiently. Engineers are working on a fix, ETA will be updated here soon. If not, please view the documents above to optimize Premium capacities.

  • Anonymous's avatar
    Anonymous
    Not applicable
    6 years ago

    No, I do not use PDFs as data source. 

     

    Thanks anyway.

    • v-xuding-msft's avatar
      v-xuding-msft
      Icon for Community Support rankCommunity Support
      6 years ago

      Hi Anonymous ,

      Well, I don't find other issues about refreshing failed with Premium Capacities. Please try to reference the links above to optimize the Capacities. It may resolve the issue.

       

      Best Regards,

      Xue Ding

      If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.