Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
7 years ago

Almost done Loop

Hi, 

 

since yesterday I have almost done loops in the app, wenn i do a drillthrough and then want to comme back to the original tab. Anybody with a similar problem? the problem doesn't exist on the phone, is the same for my collegue, is browser independant....

 

Help appreciated

Thanks

7 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    A case is actually open as Microsoft was able to reproduce it. I'll inform when I have news

  • v-lili6-msft's avatar
    v-lili6-msft
    Community Support

    hi, Anonymous 

    I have test on my side, it works well. If you try it in another browser? or clear browser cache and try it again.

    and if you could try it in a new report?

     

    Best Regards,

    Lin

    • Anonymous's avatar
      Anonymous
      Not applicable

      I was able to reproduce the problem! Yes!!! So the problem is When you have a report with 2 tabs Take example - Tab 1: list of employee - Tab 2: employee details - Drilltrough enabled via employee - Tab2 hidden. If you publish the report in powerbi service: - Go to the workspace and go to tab 1 (only visible), drillthrough to 1 employee details, want to go back to tab 1 ok - Update the app, go to the app, do the same: message loading data and then perpetually almost done… Now if I unhide the tab 2, everything works fine. So the problem is linked to this hidden tab and only occurs in the app. It worked well till 14.08.19 9h GMT+2, as I demonstrated it to a colleague. And by next try about 3 hours lated, it didn’t work anymore.

       

      A case is open at power bi support

      • Anonymous's avatar
        Anonymous
        Not applicable

        We are also experiencing this issue when using drill-through on hidden tabs.  When we click on the "home" page in the left-hand link after drilling down we get the endless "Almost done..." loop.   If the back button is used no problems result.

         

        Once we unhide the tabs, the app seems to work fine with using the left-hand page links.

         

        Thanks Anonymous for logging this.

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hello All,

     

    The same issue has been persist to me long back, i just restarted the gateway ways in the server  then issue has been resolved