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Anonymous's avatar
Anonymous
Not applicable
5 years ago
Solved

Abt On-premise data gateway

Hello Everyone, after i configure all the things in ON PREMISE DATA GATEWAY,

"Installation Failed. Your organization has restrictions on who can install On-premises data gateways. Please contact your service admin or your tenant admin."

This is the error that i am getting, i am the admin of that workplace, i can't figure out what to do, please can somebody help

  • Hi Anonymous ,

     

    The ability to install gateways is determined in Power Platform Admin Center.  You have to go there first.

    Go to https://admin.powerplatform.microsoft.com/

    Then go to Data Preview

    Then Select "Manage Gateway Installers"

     Then make sure that you name is in the list if the restrict users is selected

  • Please reach out to your Power BI Admin/Team they will help you to configure the gateway or add your data source to existing dataway.

     

    This restriction has been implemented by them as per governance policy so that only limited user can configure Gateway.

     

    If this post helps, then please consider Accept it as the solution and give it a thumbs up

  • You mentioned your are Workspace Admin, can you confirm if you are Power BI Admin as well

     

     

    Can you see above screen
    If No - you are not Power BI Admin, reach out to your admin they will abe to help as I mentioned in previous comments

    If this post helps, then please consider Accept it as the solution and give it a thumbs up

10 Replies

  • Hi Anonymous ,

     

    The ability to install gateways is determined in Power Platform Admin Center.  You have to go there first.

    Go to https://admin.powerplatform.microsoft.com/

    Then go to Data Preview

    Then Select "Manage Gateway Installers"

     Then make sure that you name is in the list if the restrict users is selected

    • Anonymous's avatar
      Anonymous
      Not applicable

       

      Hello my dear friend collinq , due to some reasons there is no "Manage Gateway Installers" showing in my  Power Platform Admin Center. I'm really sorry if this question seems ridiculious.

      • collinq's avatar
        collinq
        Icon for Super User rankSuper User

        Hi Anonymous ,

         

        I do think that you will need to be a Power BI Admin to make this work.

  • arvindsingh802's avatar
    arvindsingh802
    Icon for Community Champion rankCommunity Champion

    Please reach out to your Power BI Admin/Team they will help you to configure the gateway or add your data source to existing dataway.

     

    This restriction has been implemented by them as per governance policy so that only limited user can configure Gateway.

     

    If this post helps, then please consider Accept it as the solution and give it a thumbs up

    • Anonymous's avatar
      Anonymous
      Not applicable

       

      Hello Arvind arvindsingh802 , as i said in the question that I'm the admin. One gentleman suggested me to go to Power Platform Admin Center and then select "Manage Gateway Installers", but as you can see from the pic. that i am not getting "Manage Gateway Installers" option. What should i do?

      • arvindsingh802's avatar
        arvindsingh802
        Icon for Community Champion rankCommunity Champion

        You mentioned your are Workspace Admin, can you confirm if you are Power BI Admin as well

         

         

        Can you see above screen
        If No - you are not Power BI Admin, reach out to your admin they will abe to help as I mentioned in previous comments

        If this post helps, then please consider Accept it as the solution and give it a thumbs up