Forum Discussion
About timeout on update
Hi Anonymous,
Could you please check below information:
1. Check the status of Gateway and credentials from the Settings of the Service.
2. Check the status of refresh history if the time duration is about 2 hours.
3. Check the size of the dataset and the quality of the bandwidth.
4. If they are all fine, please create a support ticket here: https://powerbi.microsoft.com/en-us/support/pro/.
Regards,
Daniel He
Resolver IVAnonymous hello, take a look into your tables in SQL server, they have a set standart timeout , sometimes it can be your issue.
take a look in this article how to change the timeout , and try again if after this your issue continue please let me know
https://stackoverflow.com/questions/1137190/changing-the-commandtimeout-in-sql-management-studio
Hi henriquesilveir ,
Thank you for answering.
But what I am having problems is that updating the dataset with Power BI Service will take over 120 minutes.
P.S My native language is Japanese so I used translation tools. I am sorry if it is unnatural sentences.
v-danhe-msftMicrosoft Employee
Hi Anonymous,
Could you please check below information:
1. Check the status of Gateway and credentials from the Settings of the Service.
2. Check the status of refresh history if the time duration is about 2 hours.
3. Check the size of the dataset and the quality of the bandwidth.
4. If they are all fine, please create a support ticket here: https://powerbi.microsoft.com/en-us/support/pro/.
Regards,
Daniel He