Forum Discussion

pwhite120's avatar
pwhite120
Icon for Microsoft Employee rankMicrosoft Employee
10 years ago

webtrends

I'm unable to connect to Webtrends through the Get Data function in Power BI. I put in my account\username and password (which work just fine when logging in to Webtrends through IE), but get an erro...
jeffshieldsdev's avatar
jeffshieldsdev
Icon for Solution Sage rankSolution Sage
10 years ago

I'm still getting this error:

 

"Unable to Connect

We encountered an error while trying to connect:

Details: "The credentials provided for the Web source are invalid. Please update the credentials through a refresh or in the Data Source Settings dialog to continue. (Source at https://ws.webtrends.com/v3/Reporting/profiles.)""

 

Example URL: https://ws.webtrends.com/v3/Reporting/profiles/?format=html&suppress_error_codes=true 

 

I found when I change it to the undocumented "format=csv", it works.

kplucker's avatar
kplucker
Regular Visitor
9 years ago

I'm getting the same error. I'm trying to connect our Webtrends account as another data source. I have logged in and out of Webtrends verifying I'm typing in the right password, but when I enter my credentials in Power BI it says "The user was not authorized." Not sure what more I can do to try and connect the two when I've already verified I am putting in the right credentials and can log into Webtrends. 

 

Any advice from anyone?