Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
10 years ago

Remove Gateway

I was playing around with the Data Gateways. Since I installed one none of my datasets in the service will update, they say:   Your data gateway (Power BI – personal) is offline or couldn't be reac...
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Kraaitje's avatar
Kraaitje
Icon for Helper I rankHelper I
9 years ago

I had the same error while my gateway and datasource where up and running:

 

Your data gateway (Power BI – personal) is offline or couldn't be reached.
Please try again later or contact support. If you contact support, please provide these details.

 

The trick was to attach the data source to the gateway under "Settings -> DataSources" .

 

markboy's avatar
markboy
New Member
9 years ago

The gateway I initially set up for testing purposes was on a server that no longer exists (test equipment).  How can I disassociate this old personal gateway?  Every time I set up a new dataset it always attaches to this non-existent gateway and I can't use my new Enterprise Gateway because of this.

  • jmdh's avatar
    jmdh
    Icon for Advocate IV rankAdvocate IV
    9 years ago

    HI Have you resolved your issue?
    I have the same one...hope you can help...

    • Anonymous's avatar
      Anonymous
      Not applicable
      9 years ago

      Hi,

       

      I can't remember exactly what I did in this situation. However I feel like what I did was probably install a gateway again on my machine. I may have then need to republish my datasets, or even delete my datasets and the republish them.

       

      Let me know how you get along.