Forum Discussion
Problems with personal gateway
I have had personal gateway running on my machine for a couple of months and it has worked perfectly. I decided to upgrade and now i can't seem to get the powerbi site to recognize it. The gateway status and Datasouce credentials sections of all my datasets are grayed out. I have read all the posts and solutions i can find.
- Installed latest gateway and desktop versions, many times, as administrator. Gateway installs fine and is running as a service.
- I have a pro account.
- Old gateway refreshed two days ago so i don't think its a firewall issue.
I can't seem to find log files or diagnostic tools. Any suggestions?
1 Reply
I had this happen a while back and even though my versions matched, the gateway just would not work. I ended up uninstalling the gateway and doing a clean reinstallation. Not sure why but that worked. Good luck!
