Forum Discussion

edgardlt's avatar
edgardlt
New Member
10 years ago
Solved

Problems Installing New Personal Data Gateway

Hi everybody,

 

I already install the new personal gateway but when I try to enter my credentials inside the gateway, I get the following message. Can someone help me please? Thanks in advance 

 

 

  • dimazaid's avatar
    dimazaid
    10 years ago

    Could you try installing it on a machine that has Windows 8 or 10? 
    If you keep seeing the problem it might be something specific to your tenant : speacial AD settings or something.

4 Replies

    • edgardlt's avatar
      edgardlt
      New Member
      10 years ago

      Hi dimazaid,

       

      Thanks for answering me . I'm using windows 7 professional and my IE I believe is the number 10, Do you recommend me to upgrade one of them or this is not the problem?

      • dimazaid's avatar
        dimazaid
        Microsoft Employee
        10 years ago

        Could you try installing it on a machine that has Windows 8 or 10? 
        If you keep seeing the problem it might be something specific to your tenant : speacial AD settings or something.