Forum Discussion

ronrsnfld's avatar
ronrsnfld
Icon for Super User rankSuper User
1 year ago
Solved

Problem accessing forum

I'm not sure where this should go and am hoping someone can provide guidance. For the past few days or week, whenever I access the Power BI forum, or any subset (eg this PQ forum), I am presented w...
Need Help
  • ronrsnfld's avatar
    ronrsnfld
    1 year ago

    Hopefully the repair they have scheduled for Monday AM (PST) will fix the problem. Glad to see it isn't just me.

  • v-karpurapud's avatar
    v-karpurapud
    1 year ago

    Hello ronrsnfld 

    I understand your concern. Given your high internet speed, but the page still taking 5 to 10 seconds to load, it seems to be an issue with the community forum itself.

     

    We apologize for the inconvenience. Unfortunately, we cannot improve the response time on our end, as it is managed by the backend team. We appreciate your patience and understanding.

    Thank You!

ronrsnfld's avatar
ronrsnfld
Icon for Super User rankSuper User
1 year ago

Any chance you could also improve the response time? It can sometimes take 5-10 seconds to bring up a page. And my ISP provides about 1GB download speed, so I don't think it is me.

v-karpurapud's avatar
v-karpurapud
Icon for Community Support rankCommunity Support
1 year ago

Hello ronrsnfld 

I understand your concern. Given your high internet speed, but the page still taking 5 to 10 seconds to load, it seems to be an issue with the community forum itself.

 

We apologize for the inconvenience. Unfortunately, we cannot improve the response time on our end, as it is managed by the backend team. We appreciate your patience and understanding.

Thank You!