Forum Discussion
davidutl
8 years agoFrequent Visitor
On Premises Data Gateway Registration Connection Errors
When registering a gateway I complete the form asking for the new name and a recovery key. When I click the "Configure" button a few seconds pass and the following error is shown: The service can...
Anonymous
8 years agoNot applicable
davidutl,
Do you install gateway on Windows Server 2012 R2? If so, use the following workaround.
1) Download new gateway
2) Run upgrade
3) Install the VC++ redist https://www.microsoft.com/en-us/download/details.aspx?id=48145
4) Restart the Gateway in Task Manager
5) Close/re-run the app and make sure it’s green now.
However, if the above workaround doesn't work, please check if one of the following workarounds is helpful in your scenario.
1. Replace "Microsoft.PowerBI.DataMovement.Pipeline.XPress9.dll" with the same file of Gateway April released.
2. Using local Admin account as Gateway service account.
Regards,
Lydia