Forum Discussion

jmiridium's avatar
jmiridium
Helper IV
9 years ago
Solved

More Refresh Errors

Having multiple refresh errors. Need this addressed immediately:

 

Refresh failed because this dataset requires a gateway. Please select a gateway from dataset settings.
Please try again later or contact support. If you contact support, please provide these details.

 

Activity IDe5a948ff-2e26-45b5-a483-09d0c75f2ec2
Request IDc1fe4f97-52a8-a768-eaaa-e0bb3afa858b
Correlation IDbd497c5a-bc71-72f1-f761-d725c5e6d232
TimeMon Jun 12 2017 13:06:00 GMT-0700 (US Mountain Standard Time)
Version13.0.1700.2465
Cluster URIhttps://wabi-west-us-redirect.analysis.windows.net

 

 

A second refresh caused this error:

 

Refresh failed because this dataset requires a gateway. Please select a gateway from dataset settings.
Please try again later or contact support. If you contact support, please provide these details.

 

Activity IDe5a948ff-2e26-45b5-a483-09d0c75f2ec2
Request IDc1fe4f97-52a8-a768-eaaa-e0bb3afa858b
Correlation IDbd497c5a-bc71-72f1-f761-d725c5e6d232
TimeMon Jun 12 2017 13:06:00 GMT-0700 (US Mountain Standard Time)
Version13.0.1700.2465
Cluster URIhttps://wabi-west-us-redirect.analysis.windows.net

 

 

Need this working reliably

Need Help
  • Anonymous's avatar
    Anonymous
    9 years ago

    As mentioned in your error, you don't have a gateway configured that matches 100% of the data sources in the file you want to refresh.  You can check this when you click on the ... menu next to your data set and select "Schedule Refresh".  There is a section there called "Gateway Connection".

2 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago

    As mentioned in your error, you don't have a gateway configured that matches 100% of the data sources in the file you want to refresh.  You can check this when you click on the ... menu next to your data set and select "Schedule Refresh".  There is a section there called "Gateway Connection".

    • jmiridium's avatar
      jmiridium
      Helper IV
      9 years ago

      This is not a solution. I don't know why it was marked as such