Forum Discussion

jimmymitra's avatar
jimmymitra
Advocate I
8 years ago

Google Analytics Request failed (403) Error

I am getting below error while trying to connect google analytics from Power BI , I could able to connect it before and did not have any problem , but now starting to get the below error 

 

GoogleAnalytics: Request failed (403): Daily Limit Exceeded. The quota will be reset at midnight Pacific Time (PT). You may monitor your quota usage and adjust limits in the API Console:

20 Replies

  • Hey folks,

     

    This appears to be because the developer of the data source/GA connector reaches their daily query limit, as it's their API credentials being used to connect to GA accounts.

     

    The solution would need to be either:

     

    a) The developers of the source (even if part of Microsoft) need to get their daily query limit increased

    b) PowerBI Team allow us to connect up our own API accounts so everyone has their own daily limits, not shared limits

     

    Ali

    • Anonymous's avatar
      Anonymous
      Not applicable

      alisymewrote:

       

      This appears to be because the developer of the data source/GA connector reaches their daily query limit, as it's their API credentials being used to connect to GA accounts.


       

      I really, really, hope this is not the case. That would be a massive oversight; surely they wouldn't expect all Power BI users to flow through the same API account for all GA requests.

  • brndnr's avatar
    brndnr
    Regular Visitor

    Also getting this error inconsistently, frustrating! I can see there are other questions on this error in the past year but no one had a solution. Apparently the Power BI team were not able to replicate the error either. Would like an answer on this please team.

    • Anonymous's avatar
      Anonymous
      Not applicable

      Had the same error this morning (CET) and now. On two different machines.

      Frustrating as I'm working on a new blog entry about GA and Wordpress...

  • This video may help: https://www.youtube.com/watch?v=CN5ch2hUS7s
     
    The video describes a similar problem (and why it happens) between the 1:30 and 6:40 time points. It helped me to watch the whole thing, but if you're impatient the actual solution starts at the 8:45 time point.
     
    Here's a summary:
     
    CAUSE: By default, Power BI attempts to pull ALL data from GA...that could mean thousands or millions of records that you don't actually need, but they count against your daily quota.
     
    SOLUTION: Use filter(s) to reduce the amount of data you’re pulling from Google Analytics to Power BI. Filter the query to only pull the date range you need.
     
    IMPORTANT BEST PRACTICE: Use specific dates to define your desired date range in the query filter. Don't use presets like "This Month" or "Last Month" This ensures you're filtering on the datastream from the GA datacube instead of a locally cached subsample. The video explains this between 9:45 and 12:30.
    • brndnr's avatar
      brndnr
      Regular Visitor

      Hi rwurgler,

      Thanks for your reply. I can see how that would help, but I'm trying to bring in a completely new data set from Google Analytics, from a login of someone who has never used Power BI or the Google Analytics API.... and it won't even let us get past the login section of 'Get Data'. Therefore there is no way to get to the filtering stage. Aside from this, surely Power BI isn't going to make us filter every single data set as this is very inefficient.

      • merx's avatar
        merx
        Regular Visitor

        For us it is really an issue as we are located in Singapore and can't use Power BI until 4 pm and the quota gets reset.

        So it is actively blocking our business.

         

        Adding a custom API key would be a solution or simply increase quota limit for this project (which seems to be a shared project of Microsoft for all Power BI users as we get the exact same error with the same url)

    • bryceicals's avatar
      bryceicals
      Frequent Visitor

      Got the same issue. Not able to be fixed via that video.

       

      What was interesting was that the 'project' is created for microsoft on behalf of us thus giving the same project ID.

      • brndnr's avatar
        brndnr
        Regular Visitor

        Merx, same issue for me being in Sydney, Australia. bryceicals, interesting observatiob, I wonder if that is affecting it. I put in a support request referencing this thread, so hopefully they look at this feedback. I got a call today in response and they have advised that this is a known issue and the product team are working on this at the moment but that there is no ETA. I'll advise on this forum if I get any further responses.

  • Jmenas's avatar
    Jmenas
    Advocate III

    Hi all,

     

    I am also facing the same issue in the last days, not sure why is on specific datasets. Has anyone had an answer from Power BI support? 

    Best,

    J.

  • Anonymous's avatar
    Anonymous
    Not applicable

    Yep, I'm getting the same thing here.

     

    Even clearing credentials for a brand new attempt on a clean report immedaitely gives me the 403: Daily Limit Exceeded.

     

    I even intentionally waited over 24 hours after getting that to ensure I didn't actually hose the API and cause it myself. It must be some sort of issue on the GA side of things.

  • bryceicals's avatar
    bryceicals
    Frequent Visitor

    First thing this morning reports are running again. Connection to GA seems fine.

     

    No word from Microsoft.

     

    Lets not jump on all at once and break it guys :D

     

    Edit: Next day it was down again.