Forum Discussion

imertens's avatar
imertens
Regular Visitor
8 years ago

Data Refresh from a virtual server

Hello,

 

I am trying to schedule a refresh using a virtual server that's always-on, but the gateway doesn't want to connect. I have tried using the same connection via a local machine and it works fine though. Has anybody else experienced any issues with this?

 

Thanks!

2 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago

    Log into the machine running the Gateway.  Can it access the virtual server?

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago

    imertens,

    What error message do you get? Could you please post a screenshot about your scenario?

    Regards,
    Lydia