Clickdimensions connection issue

Hi Lydia, At first I didn't find any PBIX-file, but this was because I had only used and looked after the online version of Power BI until this point. I have now downloaded the desktop version, then the PBIX-file, and what happens when i open the file is that Power BI opens a canvas with a ClickDimensions graphic and some empty data reports. Was this what was supposed to happen? Disclaimer: When I initially posted this topic I had used my personal CRM login credentials for Power BI, when trying to Get Data. I later realized that I was supposed to use the account key and Power BI token from within ClickDimensions (embarrassed...). However, this changed nothing. Was still unable to install. Error text was this: We couldn't install ClickDimensions There was an error when processing the data in the dataset. Please try again later or contact support. If you contact support, please provide these details. Message: The command has been canceled. Table: PostedForm. Activity ID: b83bc3c7-d0e1-40d8-8f57-6a45972a8402 Correlation ID: eb7858a5-198b-98a3-fe74-ae85a1a98f3d Request ID: eac48557-6e80-9406-a1ed-d6297643b928 Status code: 400 Time: Thu Sep 13 2018 11:53:34 GMT+0200 (Centraleuropæisk sommertid) Version: 13.0.6617.115 Cluster URI: https://wabi-europe-north-b-redirect.analysis.windows.net Kind regards, Henrik

It simply opens a ClickDimensions canvas in Power BI Desktop with empty data. Is this what is supposed to happen? Nowhere was I prompted to fill in credentials of any kind. I have to admit, at first I thought I was supposed to use my personal login credentials, but after reading the blog post I realized, I needed to use the ClickDimensions account key and the Power token within CD. However, changing to those did not make any difference. I was still unable to install ClickDimensions in the cloud verson. Getting the below error message: We couldn't install ClickDimensions There was an error when processing the data in the dataset. Please try again later or contact support. If you contact support, please provide these details. Message: OData: Request failed: The remote server returned an error: (500) Internal Server Error. (An error has occurred.) Table: Visit. Activity ID: b83bc3c7-d0e1-40d8-8f57-6a45972a8402 Correlation ID: 9fc77567-e3a5-c26e-5dcf-06fe37e10f21 Request ID: b915dc6c-7327-7349-66e2-592bb9c5e061 Status code: 400 Time: Thu Sep 13 2018 13:13:06 GMT+0200 (Centraleuropæisk sommertid) Version: 13.0.6617.115 Cluster URI: https://wabi-europe-north-b-redirect.analysis.windows.net Kind regards, Henrik