Forum Discussion

MichaelBI's avatar
MichaelBI
Regular Visitor
8 years ago

AccountRight data refresh disabled

Hi,

 

Over the past week several of my AccountRight linked reports are now no longer refreshing and I am unable to crerate new ones.

 

The error message reads: 

 

We couldn't import data from MYOB AccountRight
There was an error when processing the data in the dataset.
Please try again later or contact support. If you contact support, please provide these details.
Data source errorThe specified resource kind is not valid.. The exception was raised by the IDataReader interface. Table: Financials.

 

The AccountRight files were recently updated to version 2017.2 and that is the only thing I can think of that may be causing the issue.

 

Has anyone else experienced this of late or have a possible solution?

 

Thanks in advance.

12 Replies

  • dexterstu's avatar
    dexterstu
    New Member
    8 years ago

    I have the same issue.

     

    Removed and re-added the MYOB app and am seeing the following error:

     

    Data source errorThe specified resource kind is not valid.. The exception was raised by the IDataReader interface. Table: Financials.

  • L-TVA's avatar
    L-TVA
    New Member
    8 years ago

    Has the problem resolved? I have the same issue today.

     

    Thanks,

    • MichaelBI's avatar
      MichaelBI
      Regular Visitor
      8 years ago

      No, it doesn't appear so. I just forced a refresh and got this message again:

       

      Something went wrong
      There was an error when processing the data in the dataset.
      Please try again later or contact support. If you contact support, please provide these details.
      MessageThere weren't enough elements in the enumeration to complete the operation. Table: Budget.
      Cluster URIWABI-AUSTRALIA-SOUTHEAST-redirect.analysis.windows.net
      Activity ID55c4face-a37a-422d-87e8-9d038b151fb0
      Request IDa5de593d-2353-ca08-d237-ab22e7e41dca
      Time2018-03-22 22:24:33Z
       
      Very frustrating as I have client reports that need to be done.
    • MichaelBI's avatar
      MichaelBI
      Regular Visitor
      8 years ago

      Thanks Lydia, I will follow it up with MYOB.

      • MichaelBI's avatar
        MichaelBI
        Regular Visitor
        8 years ago

        UPDATE: I have contacted MYOB and they have confirmed that it is a compatibility issue that is known by both MYOB and Power BI and that they are "working" on the issue. She couldn't confirm it but susspected it was due to the AccountRight 2017.2 upgrade.

         

        They are going to keep me informed on it's progress.