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JMENDEZH's avatar
JMENDEZH
Regular Visitor
10 years ago
Solved

Tile Refresh IOS White Dashboard Bug

We’ve have some complications with the Iphone and Ipads App, when user refresh the tiles in the dashboard, 

The tiles of the dashboard suddenly go  to show white background, all disappear only the images stay, it is a known issue? Can you help me?

 

4 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

     I'm having the same issue on the iOS App as well. The Dashboard just shows blank white tiles. The Report only comes back sometimes as well. If I actually go back into the service on my desktop computer and manually refresh the dashboard it will then show up on my phone, right after I refresh, sometimes. This takes away from the point of mobile if you can't get it without being next to your computer.

     

    Notes:

    Most updated Power BI App

    Iphone 6 running on latest version

    Data running against Tabular instance of Analysis Services

  • I am having the same issue.  Tiles are there sometimes and other times are all white.  Same thing with reports, sometimes they work other times you get white screen.  Does not matter if you refresh or not.  I tried deleting the app and reloading it, still happens.  My software on iPad is latest. 

     

    Microsoft, please fix!!!

  • JMENDEZH's avatar
    JMENDEZH
    Regular Visitor

    Fixed by the new versión in IOS Devices, thanks

  • Anonymous's avatar
    Anonymous
    Not applicable

    This has been resolved for me as well and dashboard is functioning properly.