Forum Discussion
Mobile App report stuck loading.
Hello,
I built a sample report using some excel data. I published it to the web service, and published it to an App. We've shared it with all 3 of our users (All 3 are Pro licenses).
2 users can see the report on the app perfectly from the Web and Mobile. My other user can see it great on the Web, but when he pulls it up on his phone, the reports will just load and load. He never gets to see the report on his phone.
It's not a paginated report, and it's static data so there's no refreshing. We've built multiple reports and get the same outcome. We've tried rebooting his phone, updating the Power BI App, re-installing the App, and making sure his phone is connected to the Wifi.
Any ideas would be much appreciated. Thanks!
4 Replies
mshenhavPower BI Team
Hey Smalley123 ,
Can you please send us email to Power BI Mobile Support <[email protected]>, with the following:
1) Platform (IOS/Android)
2) Device model and OS version
3) video of the experience you are facing
Thanks, Maya
Is there any Solution for this Problem?
We have the same Issue since Yesterday.
Hi! Were you able to solve the problem? Faced the same thing when creating the College Dorm Party app, our website https://college-dorm-party.com/. We haven't been able to solve it for a long time.
