Forum Discussion

pinch's avatar
pinch
Frequent Visitor
8 years ago

Mobile App Focus Mode

As of about a day ago my visuals(Matrix and various charts) do not go into full focus mode on the mobile app. When I select focus mode there is a bit of space on the top about 15 - 20px(report is cut...
Anonymous's avatar
Anonymous
Not applicable
8 years ago

HI pinch,

 

Which version of device your test? IOS Android? Can you please provide more content about this scenario?

In addition, I'd like to suggest you check view settings and try to use other option to test again.

 

Regards,

XIaoxin Sheng

  • pinch's avatar
    pinch
    Frequent Visitor
    8 years ago

    Hi Anonymous,

     

    I am using Version 112014 of the Mobile App on the Samsung A5 as well as S8(Android). all have the same issue.

     

    I have attached a snipper of the behavoir.. when I open the visual in focus mode it opens like the screenshot on the left which cuts out  the bottom. 

     

    when I click the screen on the area marked X , the "Copy/Select/Search" menu appears then double tap the visual then only will it appear correctly like the visual on the right.

     

    • Anonymous's avatar
      Anonymous
      Not applicable
      8 years ago

      HI pinch,

       

      Do you mean this issue only appears on Samsung device? Have you test with other android device and system version?

       

      BTW, you can also report this issue to mobile team to get more support.

       

      Regards,

      Xiaoxin Sheng

      • mshenhav's avatar
        mshenhav
        Icon for Power BI Team rankPower BI Team
        8 years ago

        Hey pinch,

         

        Thank you for reporting that.

        A fix for this issue will be published in the coming days.

        I apologize for your inconvenience.

         

        Regards, Maya