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gooranga1's avatar
gooranga1
Icon for Power Participant rankPower Participant
9 years ago
Solved

Dashboards on android app blank

All our dashboards on andoid mobiles are all blank after the latest update.   Our mobile version is 111603. Below shot used to be full of kpi tiles now it's just blank and we have several dashboard...
Need Help
  • gooranga1's avatar
    gooranga1
    9 years ago

    Hi MaximShklar,

     

    Things seem to be back to normal this morning after downloading the latest update.

     

    Thanks

MaximShklar's avatar
MaximShklar
Icon for Power BI Team rankPower BI Team
9 years ago

Thank you for reporting this issue and we apologize for any inconvenience it may have caused.

We have identidied an issue that has affected some of our customers in the recent release where dashboards appear empty, and are currently working on mitigating it.

As a temporary workaround until a fixed version is released please try to close the app and then restart it without loggin in.

 

Hope this helps.

Thanks,

Maxim 

  • gooranga1's avatar
    gooranga1
    Icon for Power Participant rankPower Participant
    9 years ago

    Hi MaximShklar,

     

    Things seem to be back to normal this morning after downloading the latest update.

     

    Thanks

    • MaximShklar's avatar
      MaximShklar
      Icon for Power BI Team rankPower BI Team
      9 years ago

      Thanks for confirming.

      We have indeed released a new version which handles the issue.