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Rishi_udemy's avatar
Rishi_udemy
New Member
1 month ago
Solved

webview 2 problem

i am facing problem withmy power bi account , whenever i opened the application it freezes and display the error that webview 2 is not working , solve this problem 
  • trivedisunita's avatar
    1 month ago

    Hi Rishi_udemy 

    This issue can sometimes be caused by software interfering with Microsoft Edge WebView2, which Power BI Desktop uses. 

    You can try following things-

    -Close Power Bi desktop

    -Check whether your antivirus or endpoint security software is blocking the Webview2 process. if possible, temporarily disable it or add an exception and test again.

    -Try repairing webview2 runtime from control panel > programmes and features. if that doesn't help, uninstall and -Reinstall the latest Webview2 runtime from Microsoft.

    -Update both Power BI Desktop and Edge to the latest version.

    -If Power BI opens, go to File> option and settings > option> data load and clear cache. if it doesn't open, you can also try deleting the local Power Bi cache after taking a backup.

    -Launch Power BI as Administrator and check whether the issue persists.

     

    For more detail you can refer this guide- Resolve startup issues with Power BI Desktop - Power BI | Microsoft Learn