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Anonymous's avatar
Anonymous
Not applicable
6 years ago
Solved

We couldn't authenticate with the credentials provided. Please try again - Using right credentials

Hi there When I create the conection to the server I've got not problem to see the databases and them tables. However, if I try to create a new conection using a sql query I've got this error messag...
Need Help
  • v-xicai's avatar
    v-xicai
    6 years ago

    Hi Anonymous ,

     

    This maybe a permission/authentication error. When you ever connect to  your data source in an unauthorized account, the corresponding credential would be created. You may need to change credential,  go to “File –> Options and Settings –> Data Source Settings”, under “Global permissions”, select old SQL Server data source connections and click on Edit permission in Power BI Desktop, then connect to it and check if it is successful.

     

    If you still have this issue for Power BI, you'd better create a support ticket in Power BI Support , Scroll down and click "CREATE SUPPORT TICKET", or go to Issue forum  to get further help.

     

    Best Regards,

    Amy 

     

    Community Support Team _ Amy

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Anonymous's avatar
Anonymous
Not applicable
3 years ago

What I found to work for me is to reconnect the sharepoint list again but a different way and recreate the dashboard.

 

I reconnected the sharepoint list by connecting to online sharepoint list and instead of clicking the 1.0 option, click the 2.0 option and choose either of the two options from the dropdown.  With whatever option you choose from the dropdown it will load the data already configured/transformed and then go ahead and recreate the dashboard.  The difference between the two options is that one has more columns than the other which may benefit you depending on what your building. 

 

I know no one wants to recreate their dashboard but I found this option to work for me and not give me that credential error again.  Hope this helps, I know this error is very annoying to deal with.