I am running the 2.31.4280.361 64-bit version of Power BI Desktop. I cannot see any visuals. Not on new or exisiting projects. All I can see on the visuals is words that hold places for where to move your visuals. The data and relationship areas display properly. I have uninstalled power bi desktop, rebooted the machine, then reinstalled Power BI desktop multiple times. Same results. What I see going down the left hand side is:FieldsFieldsSearchVisualizations 1. Values1. Drag data fields hereFiltersPage Level FiltersDrag data fields hereReport level filtersDrag data fields here page1 Does anyone have any ideas on what is causing this. I have submitted a "Frown". Thanks.

...actually this might be a bit left-field, but do you have a GPU installed, and is it AMD or NVidia? Here the AMD machine works, my NVidia machine doesn't.

Hi, I had the same issue this morning and I tried to delete the whole .css key and that didn't work, but then I just readded the entries and values Paul had for .css above with 'empty' OpenWithProguids and PersistentHandler sub keys and that worked for me.

As of the Jan update, we no longer use IE to render visuals. excelmjr, does the visual show up in previous versions?

excelmjr akjana I've fixed it. excelmjr - by any chance do you have Dreamweaver installed? Or another app associated with CSS files? Or a virtualised app using App-V or SCCM? Try this: Open regedit.exe Look under HKEY_USERS - you should see your user hive which will look something like HKEY_USERS\S-1-5-xx-xxxxxxxxxxx-xxxxxxxxxxx-xxxxxxxxxx-xxxx ...directly underneath that, there should be a key with the same name, but it will have _Classes appended to it. i.e.: HKEY_USERS\S-1-5-xx-xxxxxxxxxxx-xxxxxxxxxxx-xxxxxxxxxx-xxxx_Classes Expand that, and look for a folder called ' .css ' ...delete it. PowerBI should now work. As always when modifying the registry, you should take a backup first. You can export the key by selecting it then right-click then 'Export'.

Gubbs paulfAlexGorev Gubbs, that worked. I changed the Content Tyupe to 'text/css' and it worked. Thanks to everyone your persistence is very much appreciated.

Visualizations not displaying | Microsoft Fabric Community

53 Replies

PointyStick
Regular Visitor
10 years ago

Running the latest PowerBI Desktop version, I removed the key as per Paulf recommendation. That didn't work, the problem persisted. Recreating this .css key with just these 2 values resolved the problem for me.

After suffering this problem for over 2 months, this is truly a welcomed quickfix. Microsoft needs to do better than this.
- akjana
  Power BI Team
  10 years ago
  Just found that the fix didn't make it into the public released update. Very sorry about that. We will ensure that the fix is included in the next update.
  - mauricepowerbi
    New Member
    10 years ago
    Thank you very much indeed for the fix version 2.32.4307.522. Power bi desktop worls again
    Thanks
- moonsjine
  Frequent Visitor
  10 years ago
  I have the same issue. PowerBI displays fine on my laptop monitor and shows as a black window on the external monitor. Removing the CSS key from the HKEY_CLASSES_ROOT section (almost) solves this problem. When I start PowerBI I have to make sure it launches on the laptop display, after that I can drag the program to the external monitor. The other way around will not work.
  As soon as I recreate the CSS key with the recommended values the problem is back.
  For now I will work without the CSS key in the registry until a more permanent solution is available.
  
  Windows 10 64 bit
  BI Version 2.33.4337.281
  - akjana
    Power BI Team
    10 years ago
    moonsjine, do you see the original issue for this post in the latest Power BI Desktop (Report view doesn't have correct styling) ? The recommended CSS registry keys shouldn't be necessary anymore as we have moved away from the registry keys.
    
    There have been some reports of Black Screen which we were thinking is a separate issue. Its best to discuss it as a new topic for public visibility. It is interesting to hear that the CSS registry keys may be affecting it, did you send a frown about this issue ?
Greg_Deckler
Community Champion
10 years ago
excelmjr - What version of IE do you have installed? My understanding is that Power BI Desktop utilizes IE's rendering engine so the issue may be with IE or some compatibility between Desktop and IE. I take it that this just started happening after the January update?

EDIT: Something else that you could try, you could enable tracing. File | Options and settings | Options | Diagnostics

You could then open a file that is giving you issues and then send the trace file along with your frown, or perhaps the trace file will tell you enough about what is going on for you to figure out a work-a-round.
- pqian
  Microsoft Employee
  10 years ago
  As of the Jan update, we no longer use IE to render visuals.
  excelmjr, does the visual show up in previous versions?
  - excelmjr
    Helper I
    10 years ago
    Yes it worked prior to the update. I am running Windows 10.
- excelmjr
  Helper I
  10 years ago
  Greg_Deckler I resent the frown this morning along with the trace log. Thanks for the suggestion. I hope that helps with the resolution.
AlexGorev
Power BI Team
10 years ago
We released a new version (2.31.4280.601) of the PBI Desktop yesterday. We believe that this issue should be fixed in this build. Please let us know if you still experience this issue.

Alex.
- paulf
  Helper I
  10 years ago
  Still broken :smileysad:
  - AlexGorev
    Power BI Team
    10 years ago
    Thanks for trying! An engineer from our team will reach out to you to get more details on this issue...
    
    Thanks,
    Alex.

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Visualizations not displaying

53 Replies

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