Forum Discussion
Update frequency
Hello community!
I'm a bit stuck regarding the online automatic update and wanted to ask for your help. Currently I have enabled only 8 hours, as I show them in the image
And it works well, however I have been reading that if I make my premium license I have the benefit of updating up to 48 times a day, so yesterday I acquired that subscription, but I can not find a way to configure my dashboard under that scheme. Could you help me please?
In advance I thank you for your attention.
Best regards
Hi, Syndicate_Admin
You need to open the workspace in service, and click on the setting>>premium, change licence mode to premium.
After changing, you can set refresh up to 48.
Like this:
Best Regards,
Community Support Team _ Janey
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
5 Replies
Syndicate_Admin , You have to convert your workspace to premium workspace or publish your report to the premium workspace.
Ok...
And you could tell me, "How do I do that?" Are there any tutorials I can follow? or a link they could provide
Best regards
Hi, Syndicate_Admin
You need to open the workspace in service, and click on the setting>>premium, change licence mode to premium.
After changing, you can set refresh up to 48.
Like this:
Best Regards,
Community Support Team _ Janey
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.Thanks a lot!
I have applied it, now I have another doubt, in the minutes update combo, it only appears for 00 and 30, Is there a possibility to add 15 and 45 min?
Best regards
