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Hi, Anonymous 

Thanks for VahidDM reply.

1. Whether your computer system is the windows7 version, starting from January 31, 2021, Windows 7 no longer supports Power BI Desktop.

For reference: Get Power BI Desktop

 

2. Any specific policy and firewall rules existed on your device? (they may block power bi process)

3. You may check Troubleshoot opening Power BI Desktop and try Download Power BI Desktop directly.

4. Try to uninstall completely, reboot the machine and try to install PBI Desktop again.

For reference: Download

and you could also try to old version

Previous monthly updates to Power BI Desktop and the Power BI service

 

Best Regards,
Yang
Community Support Team

 

If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly.
If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

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