Forum Discussion
Unable to refresh Dashboard
I have a published Workbook/Dashboard, and I am unable to click the Refresh. are there any work arounds to the following error. I am currently using the latest version June 2019). I am not using a Gateway and I am unable to locate a possible solution on the Web.
Please Help - Urgent need solution.
KFS
"Something went wrong
Refresh failed because this dataset requires a gateway. Please select a gateway from dataset settings.
Please try again later or contact support. If you contact support, please provide these details.
Activity ID: fe6bc847-2738-4ad1-8b19-e14ee92c9c95
Request ID: 3557f525-a25a-6f1d-ab0a-d2c32b40f07c
Correlation ID: 78291306-043c-2586-4fd3-285d68195c9a
Time: Wed Jun 19 2019 12:55:51 GMT-0700 (Pacific Daylight Time)
Version: 13.0.9775.203
Cluster URI: https://wabi-west-us-redirect.analysis.windows.net"
7 Replies
- Watsky
Solution Sage
Have you ever been able to refresh?
Where are you storing your datasets? On your computer or online?
v-frfei-msftCommunity Support
Hi Anonymous ,
I am not using a Gateway and I am unable to locate a possible solution on the Web.
What does that mean? Could you please tell me what is your data source? As the error message, you should install configure gateway for your dataset. Please refer to the online document about gateway.
https://docs.microsoft.com/en-us/power-bi/service-gateway-onprem
I meant that we are currently not using a gateway, but these are SQL Data sources as Imports. A few of my co-workers are experience the same issues. I seems to all started after the latest update of Power BI (June). The issue is that the Refresh button does not work on the Dataset, Workbook or Dashboard. I have no issues with the Desktop version.
- Watsky
Are you trying to have a scheduled refresh? Is the Schedule Refresh greyed out? I noticed that when I updated to the latest I had to go and turn on Keep your data up to date again.
