Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
7 years ago
Solved

"Unable to open document" - .pbix incompatible with current version

Greetings!
I've been having an issue for the past couple of days with opening a .pbix file on the Desktop version after it has been edited via browser in the Power BI online workspace (p1 node).The error im getting is:error

The version i run is:

I have already tried to uninstall and install the latest version several times but i had no luch with it...
Any ideas?

Regards,
Antonio

  • Anonymous's avatar
    Anonymous
    7 years ago

    The issue got fixed with the newer version that is available for download now (June '19).
    My advise is to be extremely carefull when editing via the online service - this can "brake" your file.
    The ticket that i open a few days ago didn't help - got in touch with support, but the person was extremely unadequate.

9 Replies

    • Anonymous's avatar
      Anonymous
      Not applicable

      Hi
      I tried both the 32 and 64 bit versions with no luck.
      A few moments ago I did what you suggested - uninstalled the version i had (downloaded from Power BI online), got one from the Microsoft Store and the result is the same - can't open files that were edited recently online. I believe the issue is that there is some delay between the newest version being deployed online and being available for download...
      Anyways, issue still here :(

  • kenwilsonii's avatar
    kenwilsonii
    Frequent Visitor

    yeah it is a version check , but extremely annoying and not accurate. The document opens fine.
    Why did they feel it necessary add this message and make the user feel like something is broken when it is not.

    how do you disable this behavior?