Forum Discussion

gaznez's avatar
gaznez
Icon for Resolver I rankResolver I
2 years ago
Solved

UK postcode mapping location error

Hi all, I have been using a map visual in my model for years.  The visual shows the location of customers in the UK.  Recently, a customer that we've had for a while has started showing in Georgia -...
Need Help
  • gaznez's avatar
    gaznez
    2 years ago

    Hi ChrisMuthmann ,

     

    Seems to be working for me now too.  I did have a few calls with the Microsfoft help team - but it seemed like no progress was being made.  Fingers crossed it stays working!  Sorry I missed your previous posts - I wasn't notified of them via email.

allanp5's avatar
allanp5
Frequent Visitor
2 years ago

I have the same issue except with a BB2 postcode. BB1 is plotted correctly, most BB2 and all BB3 postcodes are plotted correctly, but a single BB2 postcode is plotted in the country of Georgia instead of in Blackburn, UK.

 

Like you, adding longitude and lattitude points for tens of thousands of customers isn't really an option.

 

I have also found that adding a country column and making sure that columns are correctly categorised makes no difference.

  • allanp5's avatar
    allanp5
    Frequent Visitor
    2 years ago

    As an update, I find that different users see different results and I see different results when comparing data refreshed at the same time in both a published report and a report in Power BI Desktop.

    • gaznez's avatar
      gaznez
      Icon for Resolver I rankResolver I
      2 years ago

      Hi allanp5 , I have the same situation too.  Different between Power BI desktop and Power BI Service - and different for each user on the service.  I have raised a support ticket - and will update this thread if/when I get a response.

      Thanks

      • ChrisMuthmann's avatar
        ChrisMuthmann
        Icon for Resolver II rankResolver II
        2 years ago

        Hi gaznez ,

        any updates on this issue? Do you have a statement from Microsoft?
        Kind regards,
        Christoph