SYNOPTIC PANEL - Error on Import Visual

Yeah, this issue has come up a few times with recent updates to the Synoptic Panel visual. Here are a few things you can try:

1. Check Visual Compatibility
   The latest version of Synoptic Panel might require a newer version of Power BI Desktop than January 2024. Even if the visual installs, it may not render properly due to API mismatches.

2. Try Reverting to the Older Version
   If your reports were working fine before the upgrade, you can manually re-import the older version of the visual:

   • Go to AppSource or your local backup
   • Remove the current visual from your report
   • Import the older .pbiviz file manually

3. Clear Visual Cache
   Sometimes Power BI caches visual metadata. Try clearing the cache:

   • Close Power BI
   • Delete contents of this folder:
     C:\Users\<YourUser>\AppData\Local\Microsoft\Power BI Desktop\Cache

4. Check for Deprecated Features
   Some older visuals rely on features that are deprecated in newer versions of the visual itself. If your Synoptic Panel was using custom SVG maps or advanced tooltips, try simplifying the visual and re-testing.

Let me know if you need help finding the older version of the visual. I can point you to a few safe sources.

If my response resolved your query, kindly mark it as the Accepted Solution to assist others. Additionally, I would be grateful for a 'Kudos' if you found my response helpful.
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