Forum Discussion
SYNOPTIC PANEL - Error on Import Visual
Hello,
I had been using an older version of Synoptic panel.
I upgraded it recently to the most recent version - but now i am getting the error of "An error occurred while rendering the report"
Has anyone else had this problem?
I am using January 2024 version of PowerBi due to restrictions within my company.
All my reports rely on this.
Thanks
Hi chriswoodiow ,
Yeah, this issue has come up a few times with recent updates to the Synoptic Panel visual. Here are a few things you can try:
Check Visual Compatibility
The latest version of Synoptic Panel might require a newer version of Power BI Desktop than January 2024. Even if the visual installs, it may not render properly due to API mismatches.Try Reverting to the Older Version
If your reports were working fine before the upgrade, you can manually re-import the older version of the visual:- Go to AppSource or your local backup
- Remove the current visual from your report
- Import the older .pbiviz file manually
Clear Visual Cache
Sometimes Power BI caches visual metadata. Try clearing the cache:- Close Power BI
- Delete contents of this folder:
C:\Users\<YourUser>\AppData\Local\Microsoft\Power BI Desktop\Cache
Check for Deprecated Features
Some older visuals rely on features that are deprecated in newer versions of the visual itself. If your Synoptic Panel was using custom SVG maps or advanced tooltips, try simplifying the visual and re-testing.
Let me know if you need help finding the older version of the visual. I can point you to a few safe sources.
If my response resolved your query, kindly mark it as the Accepted Solution to assist others. Additionally, I would be grateful for a 'Kudos' if you found my response helpful.
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5 Replies
Hi chriswoodiow ,
Yeah, this issue has come up a few times with recent updates to the Synoptic Panel visual. Here are a few things you can try:
Check Visual Compatibility
The latest version of Synoptic Panel might require a newer version of Power BI Desktop than January 2024. Even if the visual installs, it may not render properly due to API mismatches.Try Reverting to the Older Version
If your reports were working fine before the upgrade, you can manually re-import the older version of the visual:- Go to AppSource or your local backup
- Remove the current visual from your report
- Import the older .pbiviz file manually
Clear Visual Cache
Sometimes Power BI caches visual metadata. Try clearing the cache:- Close Power BI
- Delete contents of this folder:
C:\Users\<YourUser>\AppData\Local\Microsoft\Power BI Desktop\Cache
Check for Deprecated Features
Some older visuals rely on features that are deprecated in newer versions of the visual itself. If your Synoptic Panel was using custom SVG maps or advanced tooltips, try simplifying the visual and re-testing.
Let me know if you need help finding the older version of the visual. I can point you to a few safe sources.
If my response resolved your query, kindly mark it as the Accepted Solution to assist others. Additionally, I would be grateful for a 'Kudos' if you found my response helpful.
translation and formatting supported by AIHope you have followed the steps as per their latest version,
https://docs.okviz.com/visuals/synoptic-panel/versions/deprecated
or you may need to updare your PBI to latest version and check.
Hi chriswoodiow,
Thank you for reaching out to Microsoft Fabric Community.
Thank you BhavinVyas3003 and burakkaragoz for the prompt response.
As we haven’t heard back from you, we wanted to kindly follow up to check if the solution provided by the user resolved your issue? or let us know if you need any further assistance.
If any response resolved your issue, please mark it as "Accept as solution" and click "Yes" if you found it helpful.Thanks and regards,
Anjan Kumar Chippa
Hi @chriswoodiow,
As we haven’t heard back from you, we wanted to kindly follow up to check if the solution provided by the user resolved your issue.
If any response resolved your issue, please mark it as "Accept as solution" and click "Yes" if you found it helpful.Thanks and regards,
Anjan Kumar Chippa
Hi @chriswoodiow,
We wanted to kindly follow up to check if the solution provided by the user resolved your issue.
If any response resolved your issue, please mark it as "Accept as solution" and click "Yes" if you found it helpful.Thanks and regards,
Anjan Kumar Chippa
