Forum Discussion
Subscription not working
Hi All,
I created a subscription on a report using the power bi service. I get a message that the subscription was created successfully, however i do not get an email. I followed the following document to create the subscription.
https://docs.microsoft.com/en-us/power-bi/collaborate-share/service-report-subscribe
Please advice.
Thanks
14 Replies
Anonymous how long ago you did that? Did data refresh happened since you subscribed?
I once setup 6 subscriptions and only received 3. First step is to click the Run Now to confirm receipt email. Next is to assume server is busy at designated time. Since scheduled refreshes are at the top and bottom of the hour, schedule the subscription for :15 or :45 after the hour. Also, confirm date, time and time zone.
HTH,
Smitty
Looks like there are 2 other requirements:
Requirements
Creating a subscription can be done by:
- Users with a Power BI Pro license
- Users viewing content in a Premium workspace or app may also subscribe to content located there, even without a Power BI Pro license.
If these apply, then contact the Power BI Admin.
