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TabathaN's avatar
TabathaN
Icon for Advocate III rankAdvocate III
7 years ago
Solved

Slicer drop down stays open

I don't know if this is a setting I need to change or a bug but I have many drop-down slicers on a page and after I click on one and click on another, the first drop down stays open. If I want it to go away I have to manually close it or click in a blank space on the page. This happens to me in both desktop and service. Is there a way to fix this so that when you click on the next slicer the first one automatically closes like it does in other applications? It's driving me bananas!

 

Photo shows me clicking on three difference slicers and each one stays open over the previous

  • Anonymous's avatar
    Anonymous
    7 years ago

    TabathaN,

    After you select values in the first slicer, do you click on the second slicer or directly click on the dropdown icon of the second slicer?


    If you directly click on the whole second slicer, the first dropdown will close. However, if you directly click on  the dropdown icon of the second slicer, the first dropdown will not close.

    Regards,
    Lydia

  • Anonymous's avatar
    Anonymous
    7 years ago

    TabathaN,

    I have confirmed this issue with PG and this behavior is by design.

    Regards,
    Lydia

5 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    TabathaN,

    After you select values in the first slicer, do you click on the second slicer or directly click on the dropdown icon of the second slicer?


    If you directly click on the whole second slicer, the first dropdown will close. However, if you directly click on  the dropdown icon of the second slicer, the first dropdown will not close.

    Regards,
    Lydia

    • TabathaN's avatar
      TabathaN
      Icon for Advocate III rankAdvocate III

      Anonymous

      Is it intentionally designed like that or is this a bug? 

      It doesn't make sense to have to click twice every time - once to close out old slicer then once to open new.

      • Anonymous's avatar
        Anonymous
        Not applicable

        TabathaN,

        I will consult it internally and post back once I get any updates.

        Regards,
        Lydia