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Anonymous
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7 years ago
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Salesforce Reports - OAuth Error

Hello,

 

I'm hoping for some guidancs. I am experiancing difficulties with Getting Data into Power BI Desktop from Salesforce Reports.

 

 

When I try to access Salesforce reports from Power BI Desktop, I am getting an OAuth error

 

"We can't authorize you because of an OAuth error. For more information, contact your Salesforce administrator.

OAUTH_APPROVAL_ERROR_GENERIC : An unexpected error has occured during authentication. Please try again."

 

I have contacted our Salesforce people and they say this is not a Salesforce problem. Does anyone know where I might get help please? Thank you

 

Andrew

  • Hi Andrew,

     

    It's the Salesforce's right to allow connections. So I would suggest you check the permissions in Salesforce. Please refer to service-connect-to-salesforce#system-requirements-and-considerations. The most possible causes are cited as follows.

    • Connected with a production Salesforce account that has API access enabled
    • The account has sufficient API calls available to pull and refresh the data

    Best Regards,

    Dale

1 Reply

  • v-jiascu-msft's avatar
    v-jiascu-msft
    Microsoft Employee

    Hi Andrew,

     

    It's the Salesforce's right to allow connections. So I would suggest you check the permissions in Salesforce. Please refer to service-connect-to-salesforce#system-requirements-and-considerations. The most possible causes are cited as follows.

    • Connected with a production Salesforce account that has API access enabled
    • The account has sufficient API calls available to pull and refresh the data

    Best Regards,

    Dale