Forum Discussion
Salesforce Authentication / We don't support this browser
When trying to authenticate to Salesforce to retrieve Objects or Reports our end users receive this error: "We don't support this browser. Try opening this page in a supported browser" It app...
My users have been having the same browser issue during authentication when trying to Get Data > From Salesforce Objects / Reports (in Excel).
Given it was working for Sys Admins, there had to be a Salesforce permission that meant that the authentication would be successful.
After much trial and error, and for reasons unknown, the permission that is required to make this work is:
Manage Users
So - create a Permission Set with just this System Permission, and assign it to users that need this functionality. (Or add it to a Profile.)