Forum Discussion
Report Refresh Error(s) - Cannot load model
Thank you Aniya,
My data source is a network folder. I will check with our IT department to see if they can provide these connection log records. However, nobody else in our organization is reporting errors like these at this time (we all use the same network drive).
As mentioned, scheduled refresh is not an option for me at this time. Due to organizational policy, I am unable to connect to my data source via the PBI service online.
Hi , chermus
If no one else in your organization has reported such an error, I think this problem may be related to the network folder data source of the desktop connection in your host, and it is a personal problem for you, if it is convenient, you can contact your company's IT department and work together to collect the connection log when the error is reported and see the difference between the log when the connection succeeds and the connection fails, so as to continue troubleshooting this problem.
Due to the restrictions of company security regulations, we cannot accept the logs you upload, which will contain your company's private data, so at this moment we can provide suggestions to this step, thank you for your understanding and time!
Best Regards,
Aniya Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly